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Bath's Royal United Hospital meets quality and safety standards

Inspectors have found that the Royal United Hospital is meeting all the essential standards of quality and safety.

The Care Quality Commission spent three days at the hospital in September and October looking at the care arrangements for surgical patients.

Inspectors visited three surgical wards, the emergency department, theatres, the recovery unit, the intensive care unit, the pre-operative assessment unit and the day surgery unit.

During the visit they talked with patients, visitors and staff, before compiling their report.

They found that the hospital met all five essential standards of care: treating people with respect, providing care and support that meets people's needs, caring for people safely, standards of staffing, and standards of management.

The report said: "We asked patients and carers about the care they had received at the hospital.

"They told us that it was good. One person told us they had been to another hospital but preferred this one.

"A patient in the surgical admission unit told us that over two days they had seen it as a calm and efficient ward where staff are on top of things, and often they are with you before you've rung the bell."

However, inspectors also highlighted some areas for improvement, including the need to help nurses better understand and assess mental capacity, to develop still further its work in caring for patients with dementia across the whole hospital, and to ensure that nurses receive regular opportunities for "training and reflection".

Director of nursing Francesca Thompson said: "We are delighted with the assessment by the Care Quality Commission that we are fully compliant and meeting all the essential standards of quality and safety across different wards and units.

"I'm very proud of this achievement, which recognises the hard work of our staff in putting patients first, and ensuring that improving quality care and protecting the safety of our patients is our priority.

"We have plans in place to address each of the areas highlighted as needing our attention."

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Bath's Royal United Hospital meets quality and safety standards


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