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Bath B&Bs earn top mark from travel website

Guest accommodation in the city continues to be among the best rated in the country.

Villa Magdala on Henrietta Road, Milton House on Wellsway and city centre accommodation with The Serviced Apartment Company have all received the Certificate of Excellence from travel website TripAdvisor.

The accolade is only given to establishments that consistently achieve outstanding traveller reviews on Trip- Advisor.

Only the top-performing ten per cent of businesses listed on TripAdvisor receive the award.

Owners of Milton House, Blessing and Gibson Mutandwa, only took over running the guest house last summer.

Earlier this year the bed and breakfast was named Friendliest B&B for 2013 by the AA.

Mr Mutandwa said he was pleased that their hard work had been recognised in this way.

He said: "We strive to offer our customers a memorable experience, and this accolade is evidence that our hard work is translating into positive reviews on Trip- Advisor."

Apartment manager at Bath for The Serviced Apartment Company Karen Shepard said the award was a real boost for her and everyone who worked there.

She said: "It's fantastic to receive this award as Bath is such a popular area for leisure and tourism.

"To be listed in the top ten per cent of businesses is recognition for the hard work that my team consistently puts into delivering outstanding customer service.''

To qualify for a Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travellers on TripAdvisor, and must have been listed on TripAdvisor for at least 12 months.

Kimberley Blair, manager at Villa Magdala, said they had been working hard to provide top customer service so were pleased to be receiving such a prestigious award.

She said: "For the last two years we have achieved 4.5 bubbles but this year we made it to five, so we are thrilled."

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Bath B&Bs earn top mark from travel website


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